Accessibility & Inclusivity Statement

At Native Burger, we want everyone to feel welcome both in our restaurants and online. We are committed to creating an inclusive, relaxed and accessible experience for all customers, whether visiting us in person or interacting with us digitally.

Accessibility at a Glance

Step-free access throughout the restaurant Single-level dining space for easier accessibility Accessible toilet facilities available Family friendly dining environment Highchairs available Vegetarian, vegan and gluten free menu options Assistance dogs welcome Flexible seating arrangements where possible Friendly team happy to assist with accessibility requirements

Website Accessibility

We aim to ensure our website: is clear and easy to navigate works across mobile, tablet and desktop devices uses readable text and clear layouts includes accessible navigation where possible is compatible with common assistive technologies We are continually reviewing and improving the accessibility of our website and online customer experience.

Visiting Native Burger

Our Bodmin restaurant is set across a single level with step-free access throughout, helping provide easier access for wheelchair users, pushchairs and customers with mobility requirements. Accessible toilet facilities are also available on site. Native Burger welcomes a broad range of customers including families, visitors to Cornwall, local residents and customers with varying access or dietary requirements. We aim to create an atmosphere that feels relaxed, approachable and enjoyable for everyone. If you have any accessibility requirements before visiting us, please get in touch and our team will always do their best to help. This may include: flexible seating requests where possible dietary and allergen support vegetarian, vegan and gluten free menu options assistance dog access family-friendly seating Our team aims to provide approachable, supportive customer service and accommodate individual customer needs wherever reasonably possible. Customers who prefer a quieter dining experience may wish to visit during earlier weekday services.

Dietary Requirements & Allergens

We take dietary requirements and allergens seriously and encourage customers to speak with a member of the team before ordering if they have any questions or concerns. Our staff are happy to discuss menu options and allergen information where possible.

Feedback & Ongoing Improvements

We recognise accessibility and inclusivity as an ongoing process and are committed to continually improving both our physical and digital customer experience.

If you experience any difficulty using our website or would like information in another format, please contact us: info@nativeburger.co.uk

We welcome feedback that helps us improve accessibility for all customers.

Last updated: December 2025